FAQ

What is magnet poetry? Magnet poetry is the hobby of creating poems or messages out of a handful of words printed on magnetic tiles. These word tiles often come in themed kits, curated such that you connect existing tiles and build new words from them (e.g. wonder + ful = wonderful, believe + d = believed, week + end = weekend). You can also overlap the tiles if there are extra letters you don't need (mon[ey] + day = monday). Or, you can even flip a word tile and use the black/magnet side of it to cover part of a word you don't want to use (quest[ion] = quest, apart[ment] = apart). This method of writing, where you don't have all the words in the world at your disposal, offers a bit more challenge than traditional writing, and makes for a very creative activity! The possibilities are only as endless as your imagination!

What words are included in the kits? The words are curated per kit. There is a link to the complete word list for each kit on its corresponding product page.

How do I order? You can shop our kits here. Add the kit or kits you wish to get to your shopping cart, and then checkout. Easy!

How do I pay for my order? The modes of payment we accept are BPI deposit/ funds transfer, BDO deposit/ funds transfer, Credit Card (via Paypal), Debit Card (via Paypal), Paypal and GCash. You can select your preferred mode of payment upon checkout. If you select Credit Card, Debit Card or Paypal, your payment will be handled by Paypal securely and your order will be confirmed instantly. If you select BPI, BDO or GCash, you will have to notify us via email once payment is made so we can process and schedule the shipment of your order. Don't worry — detailed payment instructions for your selected mode of payment will be in your order confirmation email too!

Which shipping provider do you use? Our shipping partner is 2Go. You can also choose to have your order delivered by a pickup service provider like GrabExpress or Lalamove.

How much is the shipping fee? The standard shipping fee via 2Go is 130PHP for Metro Manila deliveries and P160 for provincial deliveries. If you choose to have your order delivered via your preferred pickup service, you can get a delivery cost estimate by pinning Capitol Commons. We won't be charging you any shipping cost during checkout so you can make your own booking with your preferred pickup service provider — we'll send you the exact pickup location after payment confirmation.

How long will delivery take? For deliveries via 2Go, orders will be shipped out within 2 business days from payment confirmation. We will send you an email notification with tracking information once your order has been shipped. Metro Manila deliveries typically take 1-3 days to ship and provincial deliveries typically take 3-5 days. For pickups, we'll be in contact to arrange a convenient delivery window for you! Same day pickup is possible for this option.